Contact Us and Ordering Information
Snug Cottage Hardware Inc
3000 Ravenswood Road
Marysville, Michigan, 48040, USA
Snug Cottage Imports, Inc
1895 Blue Heron Drive, Unit #4
London, Ontario, N6H 5L9,Canada
Telephone: (800) 637-5427 (519) 473-2794
Fax: (519) 474-3337
Our office hours are 8:30 am to 4:30 pm EST Monday thru Friday.
All prices listed on this web site are in US dollars. We accept payment by VISA or MasterCard.
To order please call our toll free number (800) 637-5427, fax us at (519) 474-3337
or e-mail us at firstname.lastname@example.org
Shipping and Handling Charges in the Continental USA
FREE SHIPPING ON ORDERS OVER $250.00
(applies to continental lower 48 USA states only.
Does not apply to rolling door hardware, EZPOLE flag poles,and post hole diggers.)
Order less than $50.00 shipping charge is $10.00
Order more than $50.00 but less than $150.00 shipping charge is $15.00
Order more than $150.00 but less than $250.00 shipping charge is $22.00
For shipping costs to destinations in Alaska, Hawaii, and Canada please call for quote.
Oversize charges way apply to some items.
Snug Cottage is a family business. We will endeavor to answer our phone during the hours published above. However, we do close for holidays from time to time. Occasionally we are unable to have a person answer the phone during normal business hours. In this event please leave a message and we will return your call as soon as possible.
Our INTERACTIVE catalog and retail price list are available on this web site at
VIEW 2017 PRODUCT INTERACTIVE RETAIL CATALOG WITH PRICING
(after opening interactive catalog add to favorites for quick access)
All prices listed on this web site are in US funds. Canadian customers will be billed at the US price plus 25% due to the difference in the dollar. (example - product listed at $100.00 US on this web site will be billed at $125.00 Canadian dollars)
Most items ship from London, Ontario so there are no customs charges or delays.
Rolling Barn Door Hardware is not stocked in Canada. Due to the costs of shipping to our Canadian location and customs clearance costs the retail price in Canada is 45% higher than in the USA.
Canadian customers please call for the name of a dealer near to you.
GST or HST will apply depending on location.
We accept credit cards in Canada (VISA and MasterCard).
All returns must be approved prior to shipment. Returns are subject to inspection and a 15% restocking charge. Refunds will not be issued for damage due to faulty packaging during return shipping. Return shipping is the responsibility of the customer.
NO RETURNS are accepted after 30 days from day of receipt.
IMPORTANT NOTICE REGARDING CREDIT CARD TRANSACTIONS.
WE DO NOT PARTICIPATE IN E COMMERCE. PLEASE CALL US BY PHONE OR FAX TO LET US KNOW
YOUR CREDIT CARD NUMBER.
**NEVER SEND US OR ANY OTHER MERCHANT YOUR
CREDIT CARD INFORMATION VIA EMAIL**
FOR YOUR PROTECTION SNUG COTTAGE HARDWARE DOES NOT
STORE CREDIT CARD INFORMATION ON OUR COMPUTERS.
We accept VISA, MasterCard, or American Express in the United States
but only VISA and MasterCard in Canada.
We welcome your comments and suggestions.
From time to time the specifications of a product may change from the specifications
shown and listed on our website and catalog.